About Silk Pyjamas Company
Mulberry silk and a clearly labelled satin range. Sleepwear, robes, pillowcases and bedding, delivered across Australia.
Silk and satin, clearly described
Silk Pyjamas Company brings together mulberry silk sleepwear, robes, pillowcases and sheets, with a separately labelled satin range. Every product page identifies its material and available options.
Find the fabric and fit for you
Browse long and short pyjama sets, dressing gowns, boxer shorts, bedding and accessories. For gifts, confirm the size and colour before ordering. Eligible silk items can be personalised with our embroidery add-on.
Our business
Silk Pyjamas Company is a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938. Our administration office is at Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia.
Delivery
Delivery within Australia is free on orders of $75 or more after discounts. Below that there is a flat $25 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. Express Delivery is also offered at the checkout for $25. A tracking number is emailed when the parcel leaves, and you can follow it on Track Your Parcel. Our shipping page has the full detail. You pay by card through Stripe, or by PayPal.
If something is not right
Your rights under the Australian Consumer Law apply in full to everything we sell. If an item arrives faulty, damaged or not as described, email us and we will put it right. No separate warranty is sold. If you change your mind, you can ask for a return within 15 days of delivery; you pay the return postage. Our refunds and returns page explains how returns work.
How to reach us
Email theteam@customersupport.care or call our international call centre on +66 (0) 98 391 3877. You can also use the form on our contact page. Please include your order number if you have one.
Who is behind Silk Pyjamas Company
Silk Pyjamas Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Women's sleepwear
Mulberry silk pyjamas, a silk camisole and shorts set and a silk dressing gown, plus satin pyjamas, a satin nightdress and a satin kimono robe. Each page names the fabric and the sizes.
Men's sleepwear
Mulberry silk pyjamas, a silk dressing gown and silk boxer shorts, plus satin pyjamas in long and short sleeve and a satin bathrobe.
Pillowcases
Mulberry silk pillowcases at 22 momme in a range of colours, with a hidden zip, and a polyester satin pillowcase at a lower price.
Sheets and bedding
A mulberry silk flat sheet and a satin bedding set. The product pages list the sizes and what is in each set.
Accessories
A silk eye mask, a silk hair bonnet, newborn silk baby mittens, satin bow slippers and the personalised embroidery add-on.
Frequently asked questions
What does Silk Pyjamas Company sell?
Mulberry silk sleepwear, robes, boxer shorts, pillowcases, a silk sheet and silk accessories, plus a separately labelled satin range of pyjamas, robes, a nightdress, slippers, a pillowcase and a bedding set. Everything is sold online and delivered across Australia.
Is everything you sell silk?
No. The mulberry silk range is silk. The satin range is a weave made from polyester, viscose or other synthetic fibres, and it is not silk. Every product page states its material.
Do you have a shop I can visit?
No. We sell online only.
What does delivery cost?
Free on orders of $75 or more after discounts. Below that it is a flat $25, shown in your cart before you pay.
How long does delivery take?
Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. You get a tracking number by email when the parcel leaves.
Can I return something if I change my mind?
Yes. Ask for a return within 15 days of delivery, with the item unused and in its original packaging. You pay the return postage. Personalised items are checked case by case, so ask before you order. See our refunds and returns page.
What if my order arrives faulty or damaged?
Email us with your order number and a photo. We put it right with a replacement or a refund, and we cover the return postage. Your rights under the Australian Consumer Law apply in full.
How do I pay?
By card through Stripe, or by PayPal. We never see or store your card details.
Do you make skin or health claims?
No. We describe the fabric, the fit and the care. We make no skin, hair, sleep or health claim for anything we sell.
Can I add embroidery?
Yes, on eligible silk garments and bedding. Add the personalised embroidery add-on to your order; its page shows the price and the extra time it adds.
Who am I buying from?
Silk Pyjamas Company, a division of BuyFactory Direct Pty Ltd. The full company details are on this page. Email us any time and a real person replies.
Everything we promise is written down: